Welcome to SATO’s Service & Support!

For years SATO has been known not only as one of the industry leaders in the manufacturing of thermal printers, but also for its fast and accurate service and support. SATO has dedicated a great deal of efforts in building its reliable services and is committed to offering its customers the best and trustworthy customer support everyday.

SATO Technical Support

Applications and Software Support will help you with your questions regarding software, connectivity of your printer, and other general applications questions. We are unable to support 3rd party software programs, although we will try to point you in the right direction. Hardware Support will help you with questions regarding Error Messages displayed on your Printers Display, Print Quality Problems, Sensing Errors and other Mechanical problems.

Click here to get more information on SATO Service Contracts

Tech Support Hotline: 01255 252828                           

E-mail: Tech Support

SATO Service Team

Customer Service can help you with questions regarding, Part Numbers, Pricing, Availability, Order Status, etc.

Service Hours are Mon-Thu 8:30 a.m. to 5:00 p.m.; Fri 8:30 am to 4:00 pm.

Phone: 01255 252799/ 01255 252771

Email: Service support                      

Click below to find information on:

SATO Label Gallery Software

Product Registration

Global Warranty

Drivers

Service Contracts

SATO UK LIMITED n Tel: +44(0)1255 240000 n Fax: +44(0)1255 240111 n Enquiries

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